Our commitment to providing superior automotive products is, and has always been, the focus of our business.
Only officially authorized Weigh Safe, LLC dealers are allowed to sell Weigh Safe products. Weigh Safe products come standard with a factory-backed warranty, which will only be honored if the products are purchased through Weigh Safe Direct, LLC or one of our authorized retailers. If you obtain a Weigh Safe product(s) from an unauthorized dealer, your warranty will not be honored and we cannot offer you the assurances of quality and satisfaction afforded by purchases made through authorized dealers. If you are uncertain about purchasing from a specific dealer, before you purchase, please contact us directly at 801-820-7020.
Be cautious of sellers on Amazon.com and Ebay. Amazon.com, eBay and any other resellers who sell through these online marketplaces are not authorized dealers of Weigh Safe Direct, LLC products. If purchasing our products directly through Amazon.com, eBay or retailers within their networks, your factory warranty will not be honored.
Avoiding Unauthorized Dealers
Be Aware of Unauthorized Dealers!
Products sold by unauthorized dealers are not purchased from Weigh Safe Direct, LLC; instead they are typically acquired from a host of other sources. Due to the nature of the goods sold by unauthorized dealers and their business practices, products sold by unauthorized dealers are not entitled to Weigh Safe, LLC warranty coverage. Additionally, many of these unauthorized dealers change names and locations frequently so they cannot be reached to solve customer problems. Other sites simply go out of business. Furthermore, as many of our products are typically designed to fit a specific Make and Model, the application data that is essential to ensuring that the correct product is sold, is continually updated by Weigh Safe, LLC and is only supplied to our Authorized Resellers.
We are using our best efforts to prohibit these companies from taking advantage of consumers, but these practices still exist. To ensure that you receive the quality products and service that you are entitled to when you purchase Weigh Safe products, it is important that all your purchases of our products be made only through Weigh Safe, LLC or an authorized dealer.
How do I determine if a dealer is authorized to sell Weigh Safe products?
We continually maintain a list of authorized Weigh Safe, LLC dealers. When in doubt, contact us directly at 801-820-7020.
What happens to my warranty if I purchase through an unauthorized dealer?
Any Weigh Safe product that has been purchased from an unauthorized dealer or if the original factory serial number has defaced or replaced in any way will not be honored or serviced under the existing Weigh Safe, LLC warranty policy.
The dangers of purchasing uncertified products
Weigh Safe products sold by unauthorized dealers sometimes are purchased on a secondary “gray” market and can be damaged, defective, refurbished, stolen or even counterfeit. It’s not uncommon for such dealers to deny responsibility for product/support issues. Beware that if we are unable to validate the original purchase date and ownership, your warranty will not be fulfilled.
Avoid repairs through unauthorized dealers
Unauthorized dealers may attempt to provide warranty service by repairing products themselves. Repairs made by an unauthorized dealer may not meet Weigh Safe, LLC standards due to the use of inappropriate parts or untrained personnel.
Did you already purchase from an unauthorized dealer?
There’s a chance the product you purchased is discontinued, altered or has been damaged and may pose a risk to you and your vehicle. If you have any uncertainties, please contact our customer service team at 801-820-7020.
The following online companies are not authorized to sell Weigh Safe products (this list is not inclusive):
- Suspensions LLC
- Iron Auto
- Trunk Monkey Parts
- Suburban Chevrolet
- APEX Performance