Thank you for your Weigh Safe Purchase! We hope you are satisfied with your new product. However, if you are not happy with your purchase and/or come across any issues, please reach out to us.We ask that you thoroughly review our warranty before you request a return.See the link on this page.We do not cover normal wear and tear that comes with towing but will work hard to solve other issues that arise during or after your purchase.Your satisfaction is very important to us.
To return an item for any reason, please fill out a Return Request form below:
In order to receive full warranty benefits, the product must be returned in it’s originally packaged state or according to Weigh Safe product return requirements. If these packaging requirements are not followed and the product becomes damaged upon arrival at our warehouse, you may be subject to a 30% restocking fee.
Once a Return Request form is filled out, our Customer Support Team will reach out to you within 1-2 business days with the best solution to resolve the issue.
All returns are to be sent to our warehouse at the following address:
420 N. Geneva Road
Lindon, Utah 84042
***Please DO NOT send any products back to our warehouse without filling out a Return Request form and being contacted by our Customer Support Team. All returns MUST have a Return Merchandise Authorization (RMA) number issued by Weigh Safe prior to any return.